November 2, 2009

Windows 7 fail...

Usually when you upgrade an operating system you would expect things to either work or just reboot and go to the old operating system if the upgrade failed. However, Windows 7 has a fantastic little feature where it actually just keeps rebooting if your upgrade is unsuccessful. And rebooting. And rebooting.

Users remained stymied today by endless reboots after trying to upgrade their PCs to Windows 7, according to messages posted on Microsoft's support forum.

An answer has yet to be found for all users, who began reporting the problem last Friday after watching the upgrade stall two-thirds of the way through the process. Most users said that their PCs had displayed an error that claimed the upgrade had been unsuccessful and that Vista would be restored. Instead, their PCs again booted to the Windows 7 setup process, failed, then restarted the vicious cycle.

Several Microsoft engineers, including the company's senior group manager for Windows supportability, have offered advice, but on Monday users continued to publish complaints on a growing forum thread.

"I think I've gotten to the point where trying to install Windows 7 is simply not worth it," said "Chimaera717" around 1 p.m. ET today. Chimaera717 was one of the first users to gripe about reboot hell. "I'm more content with actually having a working computer. Anyone know if we can get our money back?"

Obviously this isn't everybody but there is a growing number of people - something Microsoft is going to have to take a look at unless they want another repeat of the Windows Vista hellstorm of user discontent.

(From Tech Rave)

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